Frequently asked questions
Will they hold a heavy wet towel without falling?
Yes. Each hook holds 11 lb on a suitable smooth surface. In our 30-day bathroom test, all 48 hooks stayed attached through 60 hot showers, each carrying a soaked 4.1 lb cotton towel. Follow the fitting steps and wait 24 hours before loading.
Will they stick to my bathroom tiles or shower glass?
Yes, on smooth glazed tile, glass, mirrors, smooth sealed polished stone, acrylic and stainless steel. The whole base must sit flat on one nonporous face, clear of grout. Textured tile, painted walls and porous surfaces are unsuitable.
Can I remove them without damaging the tile and reuse them?
Yes. Turn the cover back and lift the release tab to remove the hook without drilling damage or adhesive to scrape off. Reuse the same base on another suitable surface, with no replacement strips to buy.
Are they easy to fit, and when can I hang a towel?
Yes. You fit each hook by hand without tools, drilling or adhesive. Leave it unloaded for a full 24 hours after fitting, then hang your towel. The installation section shows the simple fitting steps.
Are they solid metal or plastic?
Each hook has a matte-black steel outer cover, an ABS plastic body and a soft vacuum base. The visible steel cover coordinates with black taps and bathroom fittings. The hooks are not solid steel.
Why choose these over cheap suction hooks or adhesive hooks?
The twist lock keeps a wet towel secure through hot showers instead of relying on a basic push-on fit. Our bathroom test proved the hold. Your $39.99 buys four matching steel-covered hooks you can move without the fresh strips adhesive hooks need.
Can I return them after trying them?
Yes. Our 30-Day Money-Back Guarantee covers used and unused hooks, including normal use. Email help@bythebasin.com within 30 days after delivery for authorization before returning them with the original packaging and accessories. You pay change-of-mind return postage; we pay for return labels for defective or wrong items. There is no restocking fee. Approved refunds go to your original payment method within 10 business days.
Is US shipping free?
Yes. US standard shipping is free, with no minimum order. Tracking is included after dispatch.